Administrative Coordinator

Location: San Ramon, CA
Date Posted: 02-16-2018
Our client, an enterprise software company is looking for an Administrative Assistant to join their team on a long term contract basis.  Successful candidates will be motivated and have prior experience as an Administrative Coordinator.  Ideal candidates will be able to support our client’s Customer Support workflow as the link between various departments, employees, and clients.

Duties and Responsibilities:
  • Track and report metrics related to account activity for Customer Support and across departments
  • Coordinate messaging, customer calls and internal calls
  • Support workflow to ensure a productive workplace
  • Collaborate with team members to devise and implement process improvements
  • Assist with administrative tasks across customer care team
Requirements and Qualifications:
  • High school diploma or equivalent required; academic background in business administration preferred
  • 3+ years of experience in administrative support roles or office management
  • Must be proficient in Excel, PowerPoint and SharePoint and have experience with Salesforce case management
  • Excellent written and verbal communication skills
  • Effective problem-solver; highly organized and detail-oriented
We are looking for local candidates only.  U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
To apply for this position please visit our website at, and click on Candidate and then Online Application.
Thank you for your interest. Please understand that only qualified candidates will receive a response.
PsiNapse Technology, a national, workforce augmentation and solutions firm, offers competitive compensation, professional service, and customized benefits to qualified temporary and career professionals looking for employment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, gender, sexual-orientation, age, national origin, citizenship, disability, or any other protected category.
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