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Client Services Professional
Oakland, CAA well-established 10-person law firm in Oakland’s business district is seeking a Client Services Professional to join their team on a contract to hire or direct hire basis. This role is essential in ensuring seamless client intake, assessing prospective clients, and managing the onboarding process. The ideal candidate will be client-focused, detail-oriented, and proactive in supporting the firm’s attorneys and overall operations. The hourly pay rate is between $28.00 - $33.00 depending on experience.
RESPONSIBILITIES:
PHYSICAL REQUIREMENTS:
All employment is contingent on candidates providing at least two positive professional references from prior managers.
We are looking for local candidates only. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
To apply for this position please visit our website at www.PsiNapse.com, and click on “Looking for Work”.
Thank you for your interest. Please understand that only qualified candidates will receive a response.
PsiNapse Technology, a national, workforce augmentation and solutions firm, offers competitive compensation, professional service, and customized benefits to qualified temporary and career professionals looking for employment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, gender, sexual-orientation, age, national origin, citizenship, disability, or any other protected category.
RESPONSIBILITIES:
- Serve as the first point of contact for prospective clients, conducting initial assessments to determine fit, discussing service terms, and explaining costs.
- Follow up with leads, upsell the firm’s successes, and play a key role in closing new clients.
- Coordinate and schedule meetings with attorneys, run conflict checks, and ensure all necessary paperwork and payments are collected.
- Assist with administrative tasks related to client onboarding, ensuring all required documentation is submitted and up to date.
- File legal documents with the court electronically and in person at surrounding courthouses and provide general support to office operations as needed.
- Identify and define process improvements to workflows as needed
- Strong communication and client service skills; ability to engage professionally and persuasively with prospective clients.
- Ability to have a consistent daily presence in office.
- Experience in a law firm or professional services environment preferred.
- Highly organized and detail-oriented, with the ability to manage multiple priorities.
- Comfortable with administrative tasks, scheduling, and document management.
- Proficiency in standard office software and legal practice management systems (preferred).
PHYSICAL REQUIREMENTS:
- May be tasked with lifting, carrying, pushing or pulling up to 25 lbs., if able to do so.
- Must be able to sit for prolonged periods of time and walk/stand for moderate periods of time.
- Must be able to bend at the knees and waist frequently
- Must be able to repetitively use a telephone and a computer mouse and keyboard.
All employment is contingent on candidates providing at least two positive professional references from prior managers.
We are looking for local candidates only. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
To apply for this position please visit our website at www.PsiNapse.com, and click on “Looking for Work”.
Thank you for your interest. Please understand that only qualified candidates will receive a response.
PsiNapse Technology, a national, workforce augmentation and solutions firm, offers competitive compensation, professional service, and customized benefits to qualified temporary and career professionals looking for employment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, gender, sexual-orientation, age, national origin, citizenship, disability, or any other protected category.